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Value Star GOLD Certified The ValueStar motto is "only the best pass the test" and most Sacramento limousine companies applying to use the ValueStar symbol cannot achieve it. The goal at ValueStar is to provide you, the consumer, with the most accurate and useful customer satisfaction rating system available. ValueStar accomplishes this goal by identifying companies with satisfied customers and then collecting and distributing accurate, unbiased information upon which the buying public can rely. ValueStar never permits a company to use their symbol without passing stringent rating tests. To ensure the integrity of ValueStars ratings, the Public Research Institute of San Francisco State University and the Consumer Law Project of the University of Houston Law Center audit ValueStars telephone survey results. Each company who applies for ValueStar certification must pass tests in the following areas:Step #1 Customer Satisfaction in Sacramento Limos and Sacramento Limousines.Step #2 Complaint Bureau Status Step #3 License Verification Step #4 Insurance Coverage Verification Those companies displaying the ValueStar certified symbol have scored very high in customer satisfaction and have passed every step of ValueStars strict four step rating process. Each Service Provider earning the ValueStar Certification must undergo a re-rating every 12 months. Service Providers that do not pass in any subsequent re-rating must immediately cease use of the ValueStar Certified symbol. |